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Testimonials

I always feel very comfortable here. I continue to come back, even after moving out of the city. Dr. Lum is great; she's professional, thorough, and takes the time to explain and answer questions. The staff are all friendly and accommodating. I would definitely recommend.
2 months ago
- Paula S.
I highly recommend Dr. Kathleen Lum at this establishment. She is very thorough and gives a detailed explanation of the results of the examination. Last year, during the lockdown, I had a telephone consult with her about a stye, and I was very impressed that she followed up with an email where she summarized everything she had told me on the phone. I had had a similar telephone consultation with my family doctor and there was no similar follow-up from her.
2 months ago
- Louise F.
Dr. Hwang and her staff are at all times courteous, helpful and professional. Visiting during the Covid-19 epidemic, I felt that they had adjusted their patient protocols and procedures to ensure patient safety at all times. Sandeep was also very helpful in picking out new frames. My family has utilized this team for our optometric needs for many years, and we will continue to do so.
2 months ago
- Kevin M.
You are greeted at the door with temperature taking, hand sanitizer and a smile. Excellent customer/patient service in a safe environment.
3 months ago
- William N.
My family and I have been getting our eye exams and glasses at Sheridan Optometrics for more years than I can remember! All of the staff are like family, and a special shout-out to Joanna! Always the best help from any of the staff! Dr Hwang also feels like family, she is very personable, professional, and takes time to do comprehensive eye exams! I wouldn’t dream of going anywhere else! Thanks for looking after us all so well!💖💖💐💐
4 months ago
- Stacey H.
THANK YOU 🙏🏾 Very much Dr Deanna Hwang and her marvellous teams of phenomenal ladies Joanna M, Michelle O, Sandeep K, Teresa S, Sandra J and Joyce B. who recently retired. My family of 6 we have been coming to this wonderful location for over 23 years and we refuse to find a new eye 👁 doctor Due the excellent service we are given, commute over 3.5 hours to be seem and we will continue to be loyal to this team. Thanks a million for your ongoing care towards us all sincerely, Dagrie,Dylan,Dominique,Denesha,David and Denzel we all love 💕 and appreciate you all. Keep smiling...
4 months ago
- Dagrie G.
Dr Deanna Hwang is such a wonderful person with a pure soul. I personally felt cherished and loved by the experience I shared with her. Outstanding performance!!
4 months ago
- David W.